Refund Policy – SmartResourceVault
Effective Date: 3rd April, 2026
1. Digital Product Nature
All products sold are digital downloads, which means:
- Instant access is provided
- Files cannot be “returned”
2. No Refund Policy
Due to the nature of digital products, all sales are final and non-refundable.
3. Exceptions (Case-by-Case)
We may consider refunds only if:
- Product is completely inaccessible
- File is corrupted and cannot be fixed
- Duplicate purchase occurred
4. Support Commitment
Before requesting a refund, we encourage you to:
- Contact us via verified form
- Allow us to resolve the issue
5. Unauthorized Use
Refunds will NOT be issued for:
- Change of mind
- Lack of technical knowledge
- Failure to read product description
- Misuse of product
6. Payment Disputes
If a dispute is raised without contacting us first:
- Access may be revoked
- Future purchases may be restricted