Refund Policy – SmartResourceVault

Effective Date: 3rd April, 2026

1. Digital Product Nature

All products sold are digital downloads, which means:

• Instant access is provided
• Files cannot be “returned”

2. No Refund Policy

Due to the nature of digital products, all sales are final and non-refundable.

3. Exceptions (Case-by-Case)

We may consider refunds only if:

• Product is completely inaccessible
• File is corrupted and cannot be fixed
• Duplicate purchase occurred

4. Support Commitment

Before requesting a refund, we encourage you to:

• Contact us via verified form
• Allow us to resolve the issue

5. Unauthorized Use

Refunds will NOT be issued for:

• Change of mind
• Lack of technical knowledge
• Failure to read product description
• Misuse of product

6. Payment Disputes

If a dispute is raised without contacting us first:

• Access may be revoked
• Future purchases may be restricted